FashionSense / Customer care

Privacy policy.

How FashionSense collects, uses and protects the information you share with us.

Privacy policy

At FashionSense.com.pk, we aim to deliver your orders swiftly and securely right to your doorstep! 

Domestic Shipping (Pakistan) 

  • Free Shipping: 

    We are pleased to offer Flat shipping Charges on all orders within Pakistan!

  • Delivery Time:

    • Orders are processed within 1–2 business days .

    • Delivery usually takes 3–5 business days, depending on your location .

  • Order Tracking:

    • Once your order is dispatched, we’ll share a tracking number so you can follow your package in real-time .

International Shipping (Middle East) 

  • Shipping Rates:

    • Charges depend on your destination and order weight.

    • Rates will be calculated and shown at checkout .

  • Delivery Time:

    • International orders are typically delivered within 5–10 business days, excluding processing time .

  • Customs and Duties:

    • International shipments may be subject to customs fees, duties, or taxes imposed by the destination country .

    • These additional charges are the customer’s responsibility .

General Guidelines 

  • Order Processing:

    • Orders placed on weekends or public holidays will be processed on the next business day .

  • Incomplete/Incorrect Address:

    • Please ensure your shipping address is correct to avoid delays or undelivered packages .

  • Lost or Damaged Shipments:

    • If your order is lost or damaged during transit, contact our support team for immediate assistance .

 Important Tax Policy Update – Effective Immediately

  • Dear Valued Customers,
  • As per the new Government Tax Regulations, all Cash on Delivery (COD) parcels are now subject to the following mandatory charges:
  • 2% Sales Tax

  • 2% Income Tax

  • These taxes will be applied to your total order value at checkout (for COD orders only).
  • We appreciate your understanding and cooperation, as this is a government policy applicable to all businesses across Pakistan.
  • Thank you for continuing to shop with FashionSense.com.pk 

  • Contact Us 

For any shipping-related questions or help, feel free to reach out to our customer support team! 

 Email: info@fashionsense.com.pk
 Phone: +92 318 444 3429

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